As you use this to learn about the various features of your Virtual Receptionist, you will need to develop an idea of how you want the system to answer your calls and which options you want to provide to callers. See "Examples" to view how various Virtual Receptionist features can be used.

Here are a few things to keep in mind about our Virtual Receptionist:

  • How will your Virtual Receptionist route calls?
  • Which people within your company do you want to be reachable through this Virtual Receptionist?
  • What outgoing information do you want to provide to callers?
  • Do you want callers to be able to Dial by Name or Dial by Extension to reach employees?
  • Will you want different options played to callers after hours?
  • Will it be necessary to create a Weekly Schedule that automatically activates different Menus based on time of day and day of week?

Examples
The following examples may be useful in helping you understand what Virtual Receptionist can do for you.

 

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